Accessibility Statement for Childcareinformation.Wales

This accessibility statement applies to Childcareinformation.Wales.

This website is run by Data Cymru on behalf of all Family Information Services in Wales. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We've also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • you cannot use the full interactivity of the provided Google maps with a keyboard.

Feedback and contact information

If you need information on this website in a different format:

We'll consider your request and get back to you within five working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, email: or call 029 2090 9500.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Data Cymru are committed to making this website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances and exemptions are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

When using the interactive Google maps an aria-role-missing fails success criterion 4.1.2.b.

When using the interactive Google maps a focus-indicator-missing fails success criterion 2.4.7.a.

When using the interactive Google maps there is an unallowed ARIA attribute which fails success criterion 4.1.2.

When using the interactive Google maps success criterion 4.1.2 fails (aria-roledescription being present on elements with a semantic role).

When using the interactive Google maps in a small viewport it is possible the map overlaps nearby text elements failing success criterion 1.4.3 (text elements must have sufficient color contrast against the background).

Navigation and accessing information

It is not possible for users to change text size without some of the content overlapping on pages that contain a Google map.

Preparation of this accessibility statement

This statement was prepared internally on 11/01/24. It was last reviewed on 11/01/24.

This website was last tested in January 2024. The automated scans on each screen of the site and individual interactive guided tests for keyboard, images and structure against WCAG 2.1 AA were carried out by Data Cymru using Axe-core 4.8.2.